Background

Highly organized and innovative professional with over 10 years’ operational experience and cross-functional background in leadership, supply chain, logistics, admin, sales and customer service. Demonstrated expertise in automotive and food distributor material planning. Experience in developing strategies and plans with an analytical mind capable of “out-of-the-box” thinking to solve problems. Outstanding written and verbal communication skills with ability to work with autonomy. Computer savvy and familiar with many modern systems and applications including SAP and Microsoft office suites.

Job experience

• April 2021 - October 2021
  Materials Planner & Logistics Analyst
  Transpak
  

  Sterling Heights, MI, USA

  Acted as the main point of contact for major automotive companies in pulling releases, monitoring MRP against container logs to predict shipping delays, forecasting and coordinated returnable dunnage.
  Liaised between plants and manufacturers to report stock outs, quality issues, violations. Continued to provide a synchronous flow of materials and vehicles to global customers.
  Monitored premium freight packaging, handling and verification before departure. Coordinated and scheduled freight with third party carriers, adhering to the major automotive routing instructions.
  Lead monthly inventory audits, reporting and planning. Assisted inventory analyst with inventory reconciliation, discrepancies, stock outs and log maintenance.
  Managed Prototype material control and orders, packaging and shipping.
  

• October 2020 - April 2021
  Document & Data Management Technician
  Bridging North America
  

  Detroit, MI, USA

  Perform document quality check reviewing documents received from clients, designers, contractors in accordance with company engineering document control procedures
  Control issuance of document numbers, including maintenance of proper document registers for detail engineering or construction engineering project
  Ensure proper document classification, sorting, filing back up and proper archiving of electronic registers.
  Review completeness of documentation and prepared document transmittals, submittals, RFI’s, As-builts, NCR’s, SNS’s, CO’s and MAR’s as well as maintained the record database
  

• January 2010 - March 2020
  Detroit Sales Rep/ Website Manager
  The Community Voice/ La Voz Bilingual Magazine
  

  Detroit, MI, USA

  Managed website content and marketing strategies adding 30% more readership and additional subscribers.
  Performed comprehensive prospecting and initiated contact with potential clients to secure advertising space for a printed bilingual publication, website, and social media pages.
  Cultivated, built and maintained long term relationships with local business owners by marketing to a diversified target market.
  Supported the full cycle recruiting, interviewing and hiring process for freelance writers, conveying the magazine's mission and establishing expectations
  

• August 2012 - November 2019
  Customer Account Specialist
  Evans Distribution
  

  Detroit, MI, USA

  Fostered long term relationships with new automotive and miscellaneous clients for a third-party logistics (TPL) and supply chain enterprise managing all core customer service functions
  Maintained a client-first business approach from onboarding through departure
  Achieved and sustained a customer satisfaction rating of 87%
  Collaborated cross-functionally to reduce shipping and transportation costs, identify new revenue streams, and enhance the customer experience
  Coached and mentored high-potential internal employees
  

• April 2006 - August 2012
  Inventory Analyst
  Blue Line Food Service Distribution
  

  Farmington Hills, MI, USA

  Reduced production issues and maintained inventory levels at a 97.1% and above fill rate to stores in the West Coast, Mexico and Guam distribution centers
  Maintained adequate product levels and limited potential losses by conducting detailed audits and forecasting
  Ensured compliance with regulatory statutes and internal protocols
  

Education

• University of Michigan- Dearborn
  Bachelors of General Studies
  

  2017 - 2019

  Areas of study: Psychology, Business Management and Journalism