Denise Fletcher, PHR
Experienced HR Manager| HR Business Partner| HR Professional
HR Business Services Manager at Cooper Standard
- ADP
- Change Management
- Coaching
- Collaboration
- Customer Service
- Data Analysis & Reporting
- Employee engagement
- Employee Relations
- HR Policies
- hr systems
- HRIS
- Legal compliance
- Microsoft Office Suite
- Onboarding
- Performance Management
- Project Management
- Recruiting
- Shared Services
- Succession Planning
- taleo
- Teamwork/Collaboration
- Training & Development
- Workday
Background
I'm a certified Professional in Human Resources (PHR) with over 10 years of successful Management and Human Resource experience, with strong track record in providing tactical guidance and operational support to the business in a wide range of Human Resources functions. Currently seeking a challenging new opportunity to build upon my current generalist skills as well as learn new skills, enabling me to increase my knowledge of the ever changing world of Human Resources.
Job experience
- January 2017 - November 2019HR Business Services Manager
Cooper StandardNovi, MI, USALed the development and delivery of regional HR Business/Shared Service Center operations to meet current and future business needs through working in partnership with managers and leaders to develop robust people systems, processes and progressive HR activities that add value. Accountable for the performance of the HR Business Service Team, providing effective support, guidance and advice to managers and staff members and delivery of strategic and operational people projects and initiatives that maximize performance and enable all employees to engage and contribute to the development of the group. Acted as the first point of contact for employees with questions on HR policies, processes and services.
- January 2012 - January 2017Sr. HR Generalist/HR Generalist (Business Partner)
Cooper StandardNovi, MI, USACarried out a broad array of human resources functions, from hiring to onboarding and from employee compensation to evaluation. Partnered with functional management teams on all people processes including talent acquisition, talent management, policy administration, training and development, employee relations and immigration. Completed data loads, participated in development sessions and performed user testing for global HRIS system to ensure all employee records are up-to-date and confidential.
- September 2009 - December 2011Contract Employee
Personnel Unlimited/Kelly ServicesNovi, MI, USASupported Purchasing, Legal and Corporate Finance team’s recruiting, performance management and employee relations needs. Converted to full time employee with Cooper Standard after one year.
- September 2007 - December 2010Operations Manager
Fletcher & AssociatesFarmington Hills, MI, USAManaged technical writer activities. Processed monthly payroll and maintained business records.
- March 1998 - August 2007Corporate HR Manager/HR Administrator/Contract Employee
Inalfa Roof SystemsAuburn Hills, MI, USAStarted as a contract employee, progressed to HR Administrator and Corporate HR Manager. Oversaw all aspects of HR practices and processes including managing activities such as job design, recruitment, employee relations, performance management, training & development, and talent management of Engineering, Purchasing, Finance, IT, Supplier Quality, and Production Planning departments. Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
Education
- Walsh College of Accountancy and Business Administration
MBA- presentConcentration - Human Resources - University of Michigan - Dearborn
Bachelors- presentMajor - Psychology
Certifications
-
Professional in Human Resources
HRCI
December 2002 - present
