Background

Passion and excitement for sustainability through collaborating with cross-functional teams developing, implementing, and continuously improving processes, products and organizations. Breadth and depth of experience based in team and individual development with a focus on project management, process improvement, resource management, and applied qualitative and quantitative analysis. Continuously driven to learn new concepts and apply those learnings to iterating the next ideas.

Job experience

• July 2019 - present
  Sales Representative
  A Priori Specialty Foods
  

  Los Angeles, CA, USA

  Originated new accounts through in-person sales calls, and maintained existing clients through prompt and timely communications. A Priori Specialty Foods is an importer and distributor of craft chocolate, conservas, and cocktail bitters in North America.
  Grew newly opened accounts by 25% per month and sales of 50% per month sustained since starting the role
  Effectively managed existing client relationships through efficient communication of new products and promotions resulting an average order size increase of 10% and a 15% increase of SKUs carried

• July 2016 - November 2018
  Vice President
  Marcus by Goldman Sachs, GS Bank USA
  

  Salt Lake City, UT, USA

  Led Operational Excellence Team including, Quality Assurance, Process Engineering, and Change Management delivering design, implementation, and adherence inputs to the continuous improvement programs of the bank. GS Bank USA is a commercial bank which is a subsidiary of Goldman Sachs Group, one of the world’s largest financial services institutions.
  Developed and implemented over 80 processes and procedures for credit analysis, loan servicing, and collections functions for newly launched personal loan product within the firm’s consumer banking business, Marcus by Goldman Sachs
  Management oversight of Quality Assurance, Process Engineering and Process Engineering Teams analyzing over 100 applications and customer interactions per day providing guidance on opportunities to improve the customer experience to line specialists, managers, and technology product owners
  

• August 2014 - July 2016
  Vice President
  Goldman Sachs & Co.
  

  Salt Lake City, UT, USA

  Managed team of associates and analysts reviewing employee personal brokerage accounts and personal trade authorizations for over 40,000 employees globally at the firm. Promoted to Vice President after one year in the compliance organization. Goldman, Sachs & Co., is a US based broker-dealer and investment bank which is part of Goldman Sachs Group.
  Revised the firm’s personal trading policy to expand flexibility of employee held brokerage accounts while reducing overall risk of employees trading on material nonpublic information, resulting in a 50% reduction in employee trades flagged for review
  Led development and testing of a new software application which allowed for enhanced clarity of incoming work items and increased manager oversight of work backlog, doubling the team’s throughput while reducing headcount needs
  Promoted to Vice President in January 2016
  

• July 2012 - August 2014
  Associate
  Goldman Sachs & Co.
  

  Salt Lake City, UT, USA

  Led team of operations analysts providing settlement and cash movement services of institutional investor clients. Authorized to approve high value cash wires and bespoke trade reconciliation. Performed daily Team Lead management task of reviewing high risk manual account resolution processes
  Approved client cash wires over $1 million, authorized use of new wire instructions, and all manually input cash movements
  

• June 2011 - August 2011
  Environmental Compliance Intern
  BP Exploration Alaska
  

  Anchorage, AK, USA

  Assisted the Air, Water, and Waste Environmental Compliance Teams in maintaining compliance with Alaska Department of Natural Resources and EPA regulations in operating North Slope oil extraction and production operations. BP Exploration Alaska is a subsidiary of BP PLC, which owns and operates extraction, production, and transportation of crude oil on the North Slope of Alaska.
  Performed risk management analysis of current equipment fueling practices and fuel supply chain to develop process control and testing regime for compliance with ultra-low sulfur diesel standard, resulting in a procedural control system for compliance with ISO 14000, Environmental Management Standards
  

• August 2007 - July 2010
  Lead Manufacturing Engineer
  Janicki Industries
  

  Sedro-Woolley, WA, USA

  Managed teams of technicians and engineers developing unique manufacturing techniques in composite layup, infusion and CNC machining. Janicki Industries manufactures aerospace tooling and low run production aerospace parts for some of the largest commercial airline manufactures and defense contractors in the world.
  Applied Six Sigma and LEAN manufacturing techniques to multi-million dollar aerospace projects, reducing part defects by 95% and increasing production output by 300%
  Executed Root Cause Analysis (RCA) and Failure Mode Effects Analysis (FMEA) to reduce process errors and identify possible failure mechanisms, resulting in increased customer confidence and removal of onsite liaison
  Lead manufacturing team of technicians and engineers in manufacturing prototype 55 meter, 2 part, windmill blade, meeting build specifications on first part made and on time shipping of matched set for in field tests
  

• August 2006 - August 2007
  Manufacturing Lead
  Helitech Corp
  

  Ferndale, WA, USA

  Managed original composite part manufacturing including the manufacturing process development, material handling, layup, autoclave oversite, painting and final assembly, inspection and shipping. Helitech Corp was a US based sister company of Helitech Inc, based in B.C., Canada specializing in helicopter airframe and fuselage refurbishment and repair. Helitech Corp has been closed.

• May 2002 - August 2006
  Assistant Manager
  Clark Feed and Seed
  

  Bellingham, WA, USA

  Managed dry and live goods orders, maintenance, and sales of tropical fish keeping supplies and pet food. Clark Feed and Seed was a pet supply store specializing in tropical fish keeping and premium natural pet food. The business has been closed due to a fire.

Education

• University of Michigan
  Graduate Certificate - Industrial Ecology
  

  2010 - 2012
• University of Michigan
  Master's of Science - Natural Resources and the Environment
  

  2010 - 2012

  Master’s project completing a building energy audit at Yellowstone National Park delivering a report of sustainability recommendations to park leadership further progressing their efforts to ensure the long term viability of park infrastructure
• Western Washington University
  Bachelor's of Science - Industrial Technology
  

  2001 - 2005