Background

I am a growth-focused sales leader with more than 15 years of success building and stewarding relationships to drive client acquisition, satisfaction and loyalty. My experiences across diverse industries demonstrate my ability to quickly master technical product knowledge. For the past four year, I served as a Product Specialist for workplace ergonomic solutions, and before that, I spent 10+ years in medical device sales. As a collaborative manager, I am adept at increasing top line sales while maintaining bottom line to increase profit margins. Connect with me if you are looking for an account executive with expertise in territory expansion, new business opportunities, product development and customer care in B2B environments.

Job experience

• May 2016 - June 2020
  Sales Manager
  Humanscale
  

  New York, NY, USA

  I began my tenure at Humanscale as a Senior Account Representative and was quickly promoted to Product Specialist. After three years of measurable success, I became a Sales Manager. In this capacity, I designed and executed short and long-term sales plans to drive revenue growth for workplace ergonomic products. I formulated and enacted policies to guide strategic prospecting, incorporating core business objectives and product vision into roadmap. I also supported software engineers in standardizing order entry processes.
  Select Contributions:
  ★ Managing product development from conception to completion; I spearheaded a new height adjustable benching product launch, including concept development, design testing and rollout.
  ★ Innovating strategies to deepen brand awareness and penetrate new markets; I exceeded my company’s average by 11% within my first five months of owning the Chicago market.
  ★ Delivering business intelligence solutions; I compiled, analyzed and incorporated consumer feedback, competitive intelligence, voices of stakeholders and market data to prioritize product improvements.
  ★ Maximizing profitability; I increased sales +30% YoY as a Sit to Stand Product Specialist, providing subject matter expertise to advise sales representatives on seven product lines across 13 states
  ★ Driving incremental growth including 39% YoY gains; I employed consultative selling techniques to bolster sales at a commercial office furniture dealership as an Account Representative.

• January 2015 - January 2016
  Acute Ischemic Stroke Specialist
  Medtronic
  

  Irvine, CA, USA

  I created compelling presentations to explain a complex product line in simplified terms and highlighted improved patient outcomes. I acquired knowledge on catheterization and interventional neurology to penetrate new markets and increase stroke intervention product line sales. I collaborated on opening a new stroke center.
  Select Contributions:
  ★ Championing big picture strategic thinking; I created models and synthesized insights to educate healthcare providers on product capabilities, leading to 11% YoY revenue gains.
  ★ Providing value-added services to exceed customer expectations; I performed root cause analysis to troubleshoot issues, crafted corresponding technical trainings and enacted customized solutions.
  ★ Serving as a trusted advisor to clinical staff; I attended surgical procedures on an on-call basis.

• May 2005 - January 2015
  Senior Account Manager
  LUCENT Surgical Support Systems, Inc.
  

  Dexter, MI, USA

  I built business cases to guide strategic sales of Summit Medical, Cytomedix and LifeNet Health products to 19 healthcare facilities for a medical distributor and service provider. I prospected, qualified and secured new business opportunities. I assessed client needs, customized value-based propositions and educated audiences on product features to overcome objections.
  Select Contributions:
  ★ Leading territory expansion efforts; I launched ambit PCA, a Summit Medical Product, in the Michigan market, quickly becoming the third most profitable distributor with six consecutive years of 101% sales growth.
  ★ Developing account strategies, forecasting sales and allocating resources to sell solution proposals; I managed the largest US reusable pain pump account spanning 30+ departments and four facilities.
  ★ Cultivating and deepening relationships to exceed revenue targets; I leveraged my knowledge of pre- and post-op anesthesia care to establish rapport and trust with patients and clinicians.
  ★ Catalyzing growth; I networked at hospitals and surgery centers to generate a consistent referral pipeline and oversaw a 24-hour hotline to broaden reach of physician driven product placement.

Education

• LS&A
  American Culture
  

  2000 - 2004