Background
Multifaceted leader with extensive experience in the healthcare industry. I possess a comprehensive background in leading, training and developing teams; collaborating with key system wide stakeholders to execute project deliverables; and managing, spearheading and implementing initiatives that reduce organizational overhead and improve daily operations. I am confident in my strong interpersonal, communication, organizational and analytical skills as well as the ability to manage multiple projects simultaneously.
Job experience
November 2018 - present
DIRECTOR, PERFORMANCE EXCELLENCE & PATIENT EXPERIENCE St. Joseph Mercy Oakland - Trinity Health
Pontiac, MI, USA
Leads a team of Performance Excellence Leaders to implement a series of LEAN and Six Sigma projects based on the organization’s corporate strategy through process mapping, value stream analysis, and the development of leadership management systems.
Education
University of Michigan FlintMasters of Business Adminstration2014 - 2016
The Master of Business Administration is focused on teamwork, leadership, and effective decision-making processes. The University of Michigan-Flint MBA instructs students in the proper application of general management principles and advanced problem-solving techniques.
University of Michigan Ann ArborB.S.E. Industrial Operations1992 - 2001
Industrial and operations engineers use data to analyze, design and optimize — improving decision making and shaping systems comprised of humans, machines, and processes. An IOE degree is relevant to all industries and sectors of the economy including business consulting, energy, finance, health, manufacturing, robotics, and transportation.
The IOE curriculum emphasizes critical thinking and the development of specialized skills at the intersection of computational, mathematical, statistical, and social sciences, together with principles and methods of engineering and data science to have a positive societal impact on government, for-profit, and not-for-profit organizations.
