Background

A professional with over 20 years of experience in Information Technology (IT) with a strong Trainer and Teaching track record of achievement; all of which resulted in streamlined operations, client satisfaction, and significantly increased proficiency. Expertise includes: • K-12 Teaching and Facilitation: New Hire Orientation Workshops; Collaborated with Colleagues to Develop Common Lesson Plans and Assessments; Served on Science and Technology Committees • Outstanding Research, Collaboration, Organizational and Time Management Skills • Project Management: Procure and Manage IT Vendors; Lead project team from Concept through to Project Implementation; Gathering and Documenting Business Requirements; Adult End-User Training; Team Management • Information Technology (IT) Operations: LMS Support and Training; System Integration; System and Data Analysis; System Testing; Problem Analysis and Resolution; Daily System Support

Education

• University of Michigan - Flint
  Bachelor of Science in Computer Science and Mathematics
  

  - present
• University of Michigan - Flint
  Master of Arts in Education
  

  - present