Job experience

• August 2022 - June 2024
  Analyst, Media & Entertainment Custom Research
  MarketCast
  

  Los Angeles, CA, USA

  • Supporting all phases of quantitative and qualitative custom research projects, including participant recruitment, field management, analysis, and report development
  • Developing questionnaires, screeners, and discussion guides
  • Reviewing and testing programmed survey links, including resolving issues with programming logic, grammar, and spelling
  • Addressing quality control issues in data tables, report charts, and presentation decks
  • Effectively communicating with external clients and ensuring client satisfaction
  • Collaborating on story creation, generating high-quality project deliverables, and communicating research findings and insights to clients

• September 2008 - August 2022
  Administrative Assistant
  New Horizons Rehabilitation Services, Inc.
  

  Clinton Township, MI, USA

  • Providing support to the department manager and 20+ department staff members, and extending assistance across departments as needed
  • Documenting monthly revenue and placement numbers for the Employment Services department, calculating data and producing a compiled spreadsheet for managerial review
  • Daily data entry for customer payroll
  • Reviewing and editing final counselor reports for Service Coordinators when requested
  • Coordinating interviews with department manager and job applicants
  • Gathering Outcome Measurements for the Employment Services department, evaluating data for measurement objectives, and editing measurement reports
  • Tracking and reporting demographic data for FCA grant
  • Collecting fiscal year-end statistical data from the Employment Services department and generating a spreadsheet for managerial review

• September 2018 - May 2020
  Research Assistant
  Hymes Research Lab
  

  Dearborn, MI, USA

  • Preparing lab for participants, running and observing lab sessions, coding and analyzing participants' data
  • Developing items for questionnaires
  • Attending weekly lab meetings, reviewing results of various studies, and discussing findings
  • Submitting abstracts and preparing posters for psychological research conference presentations
  • Presenting results of various studies at psychological research conferences
  • Training incoming research assistants

Education

• University of Michigan-Dearborn
  Bachelor of Arts, with High Distinction
  

  2014 - 2020

  Major: Psychology, GPA: 4.0

• Market Research Specialization
  Coursera
  AGAMHE86RVE8
  

  March 2023 - present

  In this Specialization, learners gained the skills to conduct market research within their organization. The Specialization covered the
  necessary skills of initiating and responding to a research project request, of identifying a target audience, and conducting basic research through multiple research modes. Learners also analyze the research data, manage suppliers performing specialized research, and deliver recommendations and insights of the findings to key stakeholders. This Specialization builds on the skills from conception of a market research project through data collection and analysis to presentation to demonstrate learned skills.
• PEERRS Human Subjects Protections
  University of Michigan
  

  August 2021 - August 2024
• CPR/AED/First Aid
  American Red Cross
  

  February 2021 - February 2023
• Google Analytics Individual Qualification
  Google
  87094126
  

  January 2022 - January 2023