Background

Creative, strategic, Organizational Effectiveness and Talent Management practitioner with a proven track record over multiple years of collaborating with all levels of stakeholders in diverse industries. Trusted Servant Leader focused on influencing culture, developing organizational capabilities and competencies, and building and engaging talent. Respected for leadership, integrity, genuine and candid communication style, curiosity, and calm confidence and a proven ability in identifying, designing, and executing talent programs that align with critical business objectives and deliver results. Fueling Business by Empowering High-Performing Employees, Leaders, and Teams to Engage and Achieve Core Competencies Employee Engagement  Change Management  Workforce Planning  Succession Planning  Program Management  Employee & Leader Coaching  Talent Development  Performance Management  Learning Strategies  Teamwork  Talent Technologies  Collaboration  Communication  Facilitation  Global HR  Analytical Skills  Data Analysis

Job experience

• 2018 - 2023
  Senior Consultant – Organizational Effectiveness
  Dart Container
  

  Orchestrated and delivered organizational development and talent management programs and project tools to elevate employee experience enterprise-wide and positively impact engagement, performance, development, and retention. Collaborated with center of excellence (COE) teams to support 30+ manufacturing sites and 12+ non-production teams in North America and UK. Coordinated holistic employee experience management strategy and listening program.
   Spearheaded decision-making, action plans, and investments in improvement efforts using Qualtrics EX as EXM program leader to drive holistic employee experience management strategy, improve talent data, and focus on key drivers of business performance via the voice of the employee.
   Collaborated with stakeholders to reduce production employee turnover 25% by implementing robust online foundational skills training and other development efforts for 100+ employee HR staff to develop value-added workforce solutions.
   Launched succession planning program roadmap, tools, processes, technology (SuccessFactors), training and change components for 14,000-employee enterprise, including diversity, equity, and inclusion (DEI) elements and key skill gaps and for key positions and critical talent segments.
   Collaborated with HR COEs and business leaders to establish solutions for and drive continuous improvement in change management, performance management, career development planning, communications style as well as workshops for business team mission/vision and strategic planning.
   Achieved critical improvements in business results and impact through establishment of change management toolkit, materials, and resources to support stakeholders across the system in driving awareness, adoption and key outcomes for critical business initiatives.
  

• 2009 - 2018
  Talent Solutions Consultant & Owner
  pH Factors
  

  Oversaw pipelines and clients with up to $2B revenues to align talent strategy and roadmaps, proactively manage talent pipelines, and implement talent leadership and employee development to drive company culture, mission, vision, and values.
   Piloted improvements in succession planning programs for mid-market and F500 organizations and executed strategy, processes, tools, technology, and KPIs for effective planning and business impact.
   Supported workforce stabilization, achievement of growth targets, and organizational goals through creation of holistic talent strategy and workforce planning programs.
  
   Eliminated $250K external fees through consultative assessment of corporate talent acquisition function and delivered roadmap for improvement steps to reduce time-to-fill, address key hiring gaps, and increase end-user satisfaction.
   Designed and developed first-ever high-potential leadership development program, established criteria and requirements for key leaders, and launched ongoing steps to ensure a leadership pipeline to support rapid business growth.
   Restructured and leveraged legacy CRM platform for workforce planning and resource management to generate cost savings, accelerate staffing decisions, align with sales pipeline, and identify new capabilities and source strategies.
  

• 2006 - 2009
  Practice Manager – HR Consulting
  Kelly OCG
  

  Launched business unit within division, oversaw full P&L, grew budget responsibility to $1M, built and coordinated 6–10 FTEs, maintained authority for budget, hiring, and overall business unit goals, and enhanced corporate brand, drove new revenue channels, and increased client engagement. Supported sales, marketing, talent management, and independent contractor services groups as internal project consultant.
   Accelerated business unit revenue from $0 to $3M+ and piloted 4 new business solution groups across Strategic Workforce Planning, Global Mobility, Learning, and Consulting Resources.
   Established multi-year strategic roadmap, program design, and project plans, initiated new lines of business in the HR consulting and outsourcing space, and incorporated marketing, sales, operations, service delivery, and relationship management components.
   Executed 6-month market assessment study of client needs, strategy, and key lifecycle milestones to identify ROI and drive data-based decision-making on new consulting solutions to enhance corporate brand, improve revenue channels, and increase client engagement levels.
  

• 2000 - 2006
  Program Manager
  Clarkston Consulting
  

  Launched internal Program Management Office (PMO) to identify, develop and deliver critical processes to ensure disciplined and coordinated approach for ongoing client service success. Guided knowledge management, service delivery methodology development and management, change management initiatives, annual client satisfaction survey, professional development and training, best practices, and ad hoc projects.
   Launched from the ground up an innovative new employee engagement program focusing on project teams, core values, and critical business goals to achieve increased employee and business performance and create meaningful impact in global work environment.
   Collaborated with a team to develop and deliver 10+ new major training initiatives.
   Formulated and introduced 3 major upgrade releases of standardized service delivery methodology.
  

Education

• University of Michigan
  BA Political Science
  

  - present

• Succession Planning & Talent Development
  Human Capital Institute
  

  2022 - 2025