Background

More than 25 years of consulting experience helping clients by leveraging experience and skills in digital strategy and transformation, GenAI and agentic AI, and emerging technology management. I have a proven track record of leading digital transformation initiatives, designing and implementing effective governance and communication programs, in addition to implementing innovation functions that reduce cost and risk, while simultaneously improving IT operations. I leverage my skills and certifications acquired in SAFe, CMM, TOGAF, and ITIL to drive best practices, processes, and tools for enterprise clients driving value creation and customer satisfaction. Experienced in diverse industries that includes financial services, automotive, life sciences, manufacturing, utilities, hi-tech, telco, and retail, I have a Bachelor of Arts degree in economics and business administration from the University of Michigan and an Executive Certificate in management and leadership from the Massachusetts Institute of Technology. Specialties: Digital Strategy Transformation, GenAI, Agentic AI, Strategy, Governance, Enterprise Architecture, Application Portfolio Management, Product Management, Program Management, Leadership, Solution Selling

Job experience

• May 2024 - present
  Senior Manager
  Capgemini Invent
  

  Atlanta, GA, USA

  • Leveraged GenAI and prompt engineering to improve daily task workflow efficiency and accuracy.
  • Led team of 11 consultants to deliver emerging GenAI and agentic AI technology platform evaluation for contact center transformation encompassing definition of a new AI CoE target operating model, the value case, business process outsourcing for agent testing lab, and organizational change management to drive adoption.
  • Developed business and technology capability models for client call center transformation initiative aligning technology to a future state customer and agent experience design.
  • Authored white paper on enterprise architecture’s role in scaling Agentic AI.
  • Authored white paper on the value and use of business capability models in enterprise architecture.
  • Created a comprehensive enterprise architecture consulting offering including 9 discrete modules and associated deliverables. Built and managed sales pipeline.
  • Facilitated Capgemini Architecture Core Concepts courses for Capgemini University.

• September 2023 -
  Independent Consultant
  Emerson Advisory & Consulting
  

  Farmington Hills, MI, USA

  • Provided industry and account insights for global software vendor with market-leading solutions and complementary managed services to help them penetrate the North American market.

• March 2022 - August 2023
  Senior Manager
  Hewlett-Packard
  

  Farmington Hills, MI, USA

  • Managing team of IT architects, responsible for creation and implementation of enterprise architecture governance, tools, and communications functions that reduced cost, risk, and improved IT operations.
  • Designed and implemented enterprise architecture governance processes that included automating intake, setting agendas, aligning executive stakeholders, facilitating sessions, and chairing governance body.
  • Designed and implemented enterprise architecture communications function tailored to stakeholders that raised awareness regarding the value of the enterprise architecture function to the enterprise.
  • Designed and implemented centralized enterprise architecture hub that automated processes, boosted efficiency and controlled costs. The hub communicated enterprise decisions, facilitated training, and published sanctioned content such as technology standards, reference architectures, technology guardrails in a timely fashion for enterprise consumption.
  • Defined approach to evaluate and acquire enterprise architecture tools, in addition to establishing and managing vendor relationships.

• July 2020 - March 2022
  Portfolio Offering Leader
  Capgemini
  

  Farmington Hills, MI, USA

  • Integrated application portfolio optimization and modernization (i.e. Cloud Computing) service offerings into single portfolio offering.
  • Co-created a practice vision, mission, go-to-market messaging and delivery framework to deliver value for clients.
  • Developed and delivered sales presentations, proposals, and statements of work to clients.
  • Qualified opportunities and communicated service offering benefits, process, methods, and tools to sales professionals.
  • Created service offering delivery processes and templates.
  • Managed practice training program to educate new consultants on delivery best practices.
  • Delivered application portfolio assessments advisory services to clients and delivery leads.

• January 2019 - July 2020
  Enterprise Architect
  Capgemini
  

  Farmington Hills, MI, USA

  • While leading application portfolio optimization service offering, worked to enhance effectiveness of North America architecture community.
  • Designed IT architecture capability assessment across five architecture dimensions and key practices including a unique capability maturity model.
  • Earned Capgemini Architecture certification.
  • Facilitated Capgemini Architecture Core Concepts courses for Capgemini University.
  • Mentored new architects on architecture as a practice and architecture certification.

• October 2015 - July 2020
  Service Offering Leader
  Capgemini
  

  Southfield, MI, USA

  • Led team of 11 consultants responsible for delivery execution, sales support, and practice optimization associated with large, outsourced application management accounts, in addition to advisory services in areas such as Enterprise Architecture, Application Portfolio Management, Multi-Sourcing, and DevOps.
  • Created a practice vision, mission, go-to-market messaging, and delivery framework for a grouping of IT advisory services aimed at the needs of transformational CTOs and CIOs.
  • Standardized North America sales materials and created case studies unique to industries and specific client business problems.
  • Responsible for service offering financials including profit, loss, and budgets.
  • Designed and drove adoption of operations management platform incorporating the functions of pipeline management, asset re-use program, utilization forecasting/collections, budget management, and staff meeting management.
  • Developed and delivered sales presentations, proposals, and statements of work to clients.
  • Assisted sales professionals with service offering benefits, process, methods, and tools, in addition to opportunity qualification.
  • Delivered application portfolio assessments to clients.

• September 2013 - September 2015
  Delivery Lead
  Capgemini
  

  Southfield, MI, USA

  • Developed delivery accelerators to speed delivery of engagements, onboarding of new consultants, and reduce re-work for application portfolio optimization assessments.
  • Standardized North America sales materials and created case studies unique to industries and specific client business problems.
  • Drove adoption of application portfolio data visualization portal into the North America market.
  • Led application portfolio optimization strategic initiative for automotive manufacturer. Attributed and analyzed 976 applications yielding application landscape optimization opportunities totaling $8 million in annual cost of ownership savings. Designed portfolio decision tools to align IT OpEx spend more effectively.
  • Led application portfolio optimization initiative for medical equipment manufacturer. Attributed and analyzed 300+ applications yielding insight into application and infrastructure landscape. Identified 35 unique opportunities for client to reduce risk and cost.

Education

• Massachusetts Institute of Technology
  

  - present

  Executive Management Program (Non-Degree) | Leadership and Management
• University of Michigan
  Economics and Business Administration Minor
  

  - present

• The Open Group Architecture Framework (TOGAF)
  The Open Group
  43248
  

  - present
• Information Technology Infrastructure Library (ITIL)
  UK’s Office of Government and Commerce
  28508
  

  - present
• Capability Maturity Model
  Software Engineering Institute
  Not Applicable
  

  - present