Doug Kunnath
Growth Focused Sales Leader
Director of Client Experience at Concise Interactive Event Apps
Background
Dedicated sales leader known for regularly exceeding goals utilizing consistent and effective sales practices and infectious and engaging leadership skills. Recognized as top performer with repeated opportunities and promotions. Successful in winning and serving accounts with Fortune 500 companies in Banking, Pharma, Tech, and Healthcare sectors. Skilled working under pressure and adapting to unique challenges to enhance the organization’s brand, enhance profitability, and increase overall success.
Job experience
- January 2021 - March 2023Director of Client Experience
Concise Interactive Event AppsNew York, NY, USA• Direct sales of in-person, hybrid, and virtual events through our event platform software, streaming services, and dedicated technical teams
• Promoted to Concise team within Encore family to be responsible for company's top financial sector accounts including Morgan Stanley, Invesco, Ares Management, UBS
• Exceeded 2022 sales target by 330% with $3.35M in revenue with direct sales of bespoke event engagement software
• Expanded existing accounts (from $1.5M to $2.2M) and secured new clients ($1.15M) through client consultation, product workshops, contract negotiation, and developing true partnerships
• Provided data and analytics to help clients develop and achieve KPI goals while proving ROI
• Designed and executed sales training course of parent company's sales force in over 1000 venues on product functionality and impactful sales techniques - January 2021 - March 2023Director of Client Experience
Concise Interactive Event AppsNew York, NY, USA• Direct sales of in-person, hybrid, and virtual events through our event platform software, streaming services, and dedicated technical teams
• Promoted to Concise team within Encore family to be responsible for company's top financial sector accounts including Morgan Stanley, Invesco, Ares Management, UBS
• Exceeded 2022 sales target by 330% with $3.35M in revenue with direct sales of bespoke event engagement software
• Expanded existing accounts (from $1.5M to $2.2M) and secured new clients ($1.15M) through client consultation, product workshops, contract negotiation, and developing true partnerships
• Provided data and analytics to help clients develop and achieve KPI goals while proving ROI
• Designed and executed sales training course of parent company's sales force in over 1000 venues on product functionality and impactful sales techniques - December 2019 - January 2021National Account Manager
EncoreChicago, IL, USA• Direct sales of production services for live events industry to company’s top nationwide enterprise accounts
• Promoted to National Accounts team to manage 45 accounts from Fortune 100 list in various sectors (such as UnitedHealth Group, CVS, Cigna, Humana, Deere, Allstate) totaling $9M in annual revenue through securing new business, developing relationships toward goal of contracting master service agreements, and educating clients on value proposition
• Excelled as subject matter expert for virtual and hybrid event platform developing and performing company-wide training sessions, marketing materials, and building sales resources - December 2019 - January 2021National Account Manager
EncoreChicago, IL, USA• Direct sales of production services for live events industry to company’s top nationwide enterprise accounts
• Promoted to National Accounts team to manage 45 accounts from Fortune 100 list in various sectors (such as UnitedHealth Group, CVS, Cigna, Humana, Deere, Allstate) totaling $9M in annual revenue through securing new business, developing relationships toward goal of contracting master service agreements, and educating clients on value proposition
• Excelled as subject matter expert for virtual and hybrid event platform developing and performing company-wide training sessions, marketing materials, and building sales resources - April 2013 - December 2019Director of Strategic Accounts, Global Sales
PSAVSan Diego, CA, USA
• Managed full relationship through entire sales process for three of our company’s top enterprise accounts including services in production, audio visual, creative, exhibits, power, internet, and technical teams
• Promoted to Global Sales team to be responsible for all technology and production needs for key global accounts Wells Fargo (18% account growth), Cognizant (38% account growth), Kaiser Permanente (17% account growth) with annual revenue goals of over $6M
• Developed internal CRM and order entry system utilized by Global Sales organization billing annual average of $80M saving company resources from hiring external developers - April 2013 - December 2019Director of Strategic Accounts, Global Sales
PSAVSan Diego, CA, USA
• Managed full relationship through entire sales process for three of our company’s top enterprise accounts including services in production, audio visual, creative, exhibits, power, internet, and technical teams
• Promoted to Global Sales team to be responsible for all technology and production needs for key global accounts Wells Fargo (18% account growth), Cognizant (38% account growth), Kaiser Permanente (17% account growth) with annual revenue goals of over $6M
• Developed internal CRM and order entry system utilized by Global Sales organization billing annual average of $80M saving company resources from hiring external developers - December 2011 - April 2013Team Leader
Swank Audio VisualsSan Diego, CA, USA• Sales trainer, mentor, and department head for large division of company
• Promoted to Team Leader managing team of sales managers in 50 venues responsible for $90 million in revenue in large geographic region throughout California
• Responsible for budgeting, forecasting, hiring, employee evaluations, training, and performance plans
• Created and trained teams on company-wide CRM system to track sales, client engagement, and sales accountability saving company from large outside investment
• Served as lead subject matter in software development used throughout company for order entry and financial reporting - December 2011 - April 2013Team Leader
Swank Audio VisualsSan Diego, CA, USA• Sales trainer, mentor, and department head for large division of company
• Promoted to Team Leader managing team of sales managers in 50 venues responsible for $90 million in revenue in large geographic region throughout California
• Responsible for budgeting, forecasting, hiring, employee evaluations, training, and performance plans
• Created and trained teams on company-wide CRM system to track sales, client engagement, and sales accountability saving company from large outside investment
• Served as lead subject matter in software development used throughout company for order entry and financial reporting - April 2005 - December 2011Director of Sales
Swank Audio VisualsSan Diego, CA, USA• Direct sales of audio visual services including equipment and technical teams to clients in the events industry
• Lead team of four sales managers responsible for $6M in revenue (increase of 80% throughout time in role)
• Built and executed region-wide sales training sessions - April 2005 - December 2011Director of Sales
Swank Audio VisualsSan Diego, CA, USA• Direct sales of audio visual services including equipment and technical teams to clients in the events industry
• Lead team of four sales managers responsible for $6M in revenue (increase of 80% throughout time in role)
• Built and executed region-wide sales training sessions
Education
- University of Michigan
General Studies1998 - 2003Studies focused in Computer Science and Sound Recording - University of Michigan
General Studies1998 - 2003Studies focused in Computer Science and Sound Recording