Background

I have nearly 20 years of experience in research and product development leading cross-functional teams bringing digital and hardware products to life. HIGHLIGHTS: - Results-driven research and development experience with lean and agile methodologies to prototype, test, and release new technologies, leading to development of 6 new products and growth for 8 mature products. - Product management expertise with an ability to manage across product portfolios to achieve milestones delivered, products launched, and adoption of user-centric priorities across 5 competitive and diverse industries. - Experienced leader of cross-functional program teams with ability to translate strategic goals to viable roadmaps, as evidenced by successful completion of 4 previously stalled initiatives. RESEARCH METHODS: Qualitative | Quantitative | Interviews | Testing | Ethnography | Insights | Desirability | Usability | Design Thinking | Focus Groups | Analysis PRODUCT and UX EXPERTISE: Plan | Lead | Socialize | Agile | Prototyping | MVP | Journey Maps | Roadmaps | Root Cause Analysis | Implement | Heuristics PEOPLE: Change management | Leadership | Mentor | Stakeholder management | Best practices | Communicate | Relationship building | Alignment. Thank you for reading this far in my profile! 🏎️ Ask me about rebuilding a 2001 Trans Am!

Job experience

• 2020 - present
  Lead Product Manager
  Humana
  

  Louisville, KY, USA
• 2018 - 2020
  Senior Product Manager
  Forest Giant
  

  Louisville, KY, USA
• 2015 - 2018
  Product Design & Development Lead
  Humana
  

  Louisville, KY, USA
• 2013 - 2015
  User Experience Lead
  Blackbaud
  

  Charleston, SC, USA
• 2010 - 2013
  Information Architect
  Comcast
  

  Philadelphia, PA, USA
• 2009 - 2010
  User Experience & Product Manager
  Infragistics
  

  Cranbury, NJ, USA
• 2008 - 2009
  User Experience Designer
  Blackbaud
  

  Charleston, SC, USA
• 2006 - 2008
  High Tech Anthropologist
  Menlo Innovations
  

  Ann Arbor, MI, USA
• 2004 - 2006
  Assistant Producer
  Grace & Wild
  

  Farmington Hills, MI, USA

Education

• University of Louisville
  PhD In Progress
  

  2021 - present
• University of Louisville
  MBA
  

  - 2018
• University of Michigan
  BFA
  

  - 2003

• Associate Certified Coach
  International Coaching Federation
  

  2022 - present
• Amateur Radio Technician
  Federal Communications Commission
  

  2022 - present