Background

- Results-driven Business Transformation professional with 8+ years’ experience specializing in regulatory reporting, risk, issue management, and cross-functional program delivery. - Proven ability to identify control gaps, validate business processes, implement automation, and partner with Tech, Ops, Risk, Finance, and Compliance to deliver sustainable solutions. - Experienced in leading end-to-end initiatives involving business requirements, data analysis, UAT, production implementation, issue remediation, executive and regulatory compliance. - Recognized for strong analytical thinking, stakeholder management, problem solving, and driving operational excellence through effective governance and risk management strategies.

Job experience

• January 2025 - July 2026
  Program Management Senior Analyst
  Citi
  

  Tampa, FL, USA
• April 2022 - December 2024
  Finance Reporting Senior Analyst
  Citi
  

  Tampa, FL, USA
• June 2021 - April 2022
  Fraud Prevention Analyst
  Certegy Payment Solutions
  

  Clearwater, FL, USA
• July 2018 - September 2020
  Ford Leadership Development Program
  Ford Credit
  

  Tampa, FL, USA

Education

• University of Michigan
  Bachelor of Arts
  

  2014 - 2018

  Political Economics

• Citi Lean Apprentice
  

  2025 - present

  Project Management